Estimated time: 3–5 minutes
Who this guide is for: Organisation admins
Prerequisites: You must have admin access in +AddJust
Video walkthrough
Watch the video below for a step-by-step walkthrough of adding a user and assigning permissions.
Steps to complete
1. Open Organisation Settings
Log in to your +AddJust account.
Select your profile image or initials in the top-right corner.
Click Organisation Settings.
2. Open the Users tab
Within Organisation Settings, select the Users tab at the top of the page.
3. Add a new user
In the Users tab, click the green + Add Employee button on the left-hand side.
4. Enter user details
In the Add Employee window, enter:
First name
Last name
Email address
5. Add the user
Once all details are entered, click Add Member at the bottom of the window.
6. Set admin access
You will now see the Permissions window.
Choose whether the user should have admin access or not.
7. Assign Properties module access (optional)
To give access to the Properties module, enable the Property toggle.
Select the permissions required, such as:
Manage properties
Assign surveys
Other property-related actions
Note:
For a full breakdown of permission levels, see the related permissions article.
8. Assign Rental Inspections module access (optional)
To give access to the Rental Inspections module, enable the Rental Inspections toggle.
Select the relevant permissions, such as:
Create cases
Assign inspections
Carry out inspections
9. Save changes
Click Save to finalise the user setup.
Important:
Changes will not be applied unless you click Save.
Common issues and solutions
The user didn’t receive an invitation email
Ask the user to check their spam or junk folder.
Confirm the email address was entered correctly.
I sent the invite more than 2 weeks ago
The invite needs to be resent.
Tips and best practice
Only grant admin access where necessary.
Review permissions regularly to ensure users have appropriate access.
Remove users promptly when they no longer require system access.
Need help?
If you experience any issues adding users or managing permissions, please contact support@addjust.io.